FAQ
ABOUT US
2C Co LLC does business as Chattanooga Clothing Co. and maintains this and other e-commerce sites. We specialize in the development , sourcing and sales of logo branded merchandize and apparel. 2C Co LLC is owned and operated by senior marketing executives who bring an average of 20 plus years experience in product development to the process. Our group has the experience and talent to effectively guide you through generating ideas, identifying products, applying design, managing logistics and delivering a successful product on-time and on-budget.
SHIPPING & DELIVERY
All orders are shipped either UPS or FedEx ground service. Please contact cs@chattanoogaclothing.com for a price quote and help routing your order if you need delivery faster than UPS/FedEx standard ground.
Most in-stock orders that contain only promotional products (hard lines) ship within 2 to 4 days. Orders for apparel that require embroidery usually ship in 4 to 6 days. Larger orders that contain both promotional products and apparel usually ship in 6 to 10 days. Custom items have different lead times for each product and you will receive an email confirmation of the order and an approximate date of shipment when you place your order. The in-transit times are 2 to 3 days on orders shipped standard ground service from our facility to most of your locations.
WHAT LOCATION DO YOU SHIP FROM?
Our goods ship from our warehouse in Chattanooga, Tennessee.
WHAT IS THE THE RETURN POLICY?
Returns cannot be accepted unless accompanied by a Return Authorization number (RA). RA's must be obtained within 30 days of invoice and product must be in unused condition.
HOW DO I OBTAIN AN RETURN AUTHORIZATION#?
Contact us as cs@chattanoogaclothing.com to initiate your return and receive your RA#.